Terms And Conditions

<h1 style="color: #ffffff; font-size: 32px; font-weight: 800; margin: 0; letter-spacing: 0.5px;">🛒 NOORCART</h1>

<p style="color: #94a3b8; font-size: 18px; font-weight: 600; margin: 10px 0 0 0; letter-spacing: 1px;">TERMS OF SERVICE & USER AGREEMENT</p>

<span><strong>📅 Effective Date:</strong> June 1, 2026</span>

<span><strong>📌 Version:</strong> 2.1.0</span>

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⚠️ PLEASE READ CAREFULLY BEFORE PROCEEDING

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Welcome to <strong>Noorcart</strong> (referred to herein as "the Company," "we," "us," or "our"). These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you,” “user,” or “customer”), and Noorcart, concerning your access to and use of the Noorcart website, mobile applications, API gateways, and any other media forms or channels linked thereto.

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By accessing our services, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, you are expressly prohibited from using the platform and must discontinue use immediately.

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<h3 style="color: #1e293b; margin-top: 0; font-size: 16px; border-bottom: 2px solid #cbd5e1; padding-bottom: 6px;">📅 TABLE OF CONTENTS</h3>

<li>Definitions & Interpretation</li>

<li>User Eligibility & Account Registration</li>

<li>Acceptable Use Policy & Prohibited Conduct</li>

<li>Product Information, Pricing, & System Typographical Errors</li>

<li>Payment Architecture, Billing, & Order Acceptance</li>

<li>Shipping, Logistics, & Risk of Loss Transfer</li>

<li>Comprehensive Returns, Refunds, & Cancellation Policy</li>

<li>Intellectual Property Rights & Proprietary Codebase Protection</li>

<li>User-Generated Content & Reviews License</li>

<li>Limitation of Liability & Indemnification</li>

<li>Dispute Resolution, Governing Law, & Jurisdiction</li>

<li>Amendments, Severability, & Contact Information</li>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">1. 🔍 Definitions & Interpretation</h2>

<p style="font-size: 15px;">For the purpose of these Terms and Conditions:</p>

<li><strong>"Platform"</strong> refers to the Noorcart e-commerce website, mobile applications, and underlying server architectures.</li>

<li><strong>"Service"</strong> refers to the online marketplace utilities, payment interfaces, delivery updates, and customer support channels provided by Noorcart.</li>

<li><strong>"Goods/Products"</strong> refers to items, merchandise, digital products, or vouchers made available for purchase on the platform.</li>

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🖼️ PHOTO UPLOAD ZONE: [Noorcart Corporate Ecosystem Overview]

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">2. 🔑 User Eligibility & Account Registration</h2>

<h3 style="color: #334155; font-size: 16px; font-weight: 600; margin-bottom: 6px;">2.1 Age Requirements & Capacity</h3>

<p style="font-size: 15px; margin-top: 0;">To register an account or perform commercial transactions on Noorcart, you must be at least eighteen (18) years of age, or possess legal parental/guardian consent, and be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth herein.</p>

<h3 style="color: #334155; font-size: 16px; font-weight: 600; margin-bottom: 6px;">2.2 Account Credentials Security</h3>

<p style="font-size: 15px; margin-top: 0;">Users must provide accurate, current, and verifiable details during sign-up. You are entirely responsible for preventing unauthorized access to your account profile. Any action, purchase, or configuration alteration executed under your login credentials will be treated as explicitly authorized by you.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">3. 🛡️ Acceptable Use Policy & Prohibited Conduct</h2>

<p style="font-size: 15px;">When interacting with our platform systems, you explicitly agree <strong>not</strong> to:</p>

<li><strong>Data Mining:</strong> Deploy automated bots, scrapers, crawlers, spiders, or scripts to extract product details, user directories, or inventory status.</li>

<li><strong>Security Testing:</strong> Attempt to bypass system firewalls, execute unauthorized vulnerability scanning, inject cross-site scripting (XSS), or perform SQL injections.</li>

<li><strong>Network Disruptions:</strong> Launch Denial of Service (DoS/DDoS) attacks against Noorcart cloud hosts, or flood messaging endpoints.</li>

<li><strong>Account Manipulation:</strong> Fabricate multiple user accounts to exploit promotional discount vouchers or bypass purchase limits.</li>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">4. 🏷️ Product Information & Pricing Errors</h2>

<h3 style="color: #334155; font-size: 16px; font-weight: 600; margin-bottom: 6px;">4.1 Visual Representations</h3>

<p style="font-size: 15px; margin-top: 0;">We strive to display product colors, textures, and specifications as accurately as possible. However, actual display output depends on your screen hardware config.</p>

<h3 style="color: #334155; font-size: 16px; font-weight: 600; margin-bottom: 6px;">4.2 System Typographical Errors</h3>

<strong>⚠️ CRITICAL SYSTEM POLICY:</strong> In the event that a commodity is listed at an incorrect price point or with erroneous specs due to a software database glitch, system synchronization delay, or technical bug, Noorcart explicitly reserves the right to cancel any orders placed for said product line. If your account has already been charged, a full refund sequence will be initiated instantly.

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🖼️ PHOTO UPLOAD ZONE: [Verified Brand Quality Standards]

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">5. 💳 Payment Architecture & Order Acceptance</h2>

<p style="font-size: 15px;">Noorcart integrates secure third-party payment gateways (including SSL-secured credit card processors and digital mobile wallets). We do not store full raw financial credentials locally. We reserve the right at any stage to decline, verify, or cancel an order request if payment security parameters trigger fraud warnings.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">6. 📦 Shipping, Logistics, & Risk Transfer</h2>

<p style="font-size: 15px;">Estimated transit times shown on the platform are non-binding operational metrics. The risk of structural damage or package loss transfers directly to the user upon handoff validation at the customer's specified destination address.</p>

🖼️ PHOTO UPLOAD ZONE: [Secure Package Shipping Infographic]

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">7. 🔄 Returns, Refunds, & Cancellation Policy</h2>

<p style="font-size: 15px;">Customers retain the right to initiate a return request within seven (7) consecutive calendar days from delivery, provided the merchandise strictly satisfies these criteria:</p>

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<th style="padding:12px; border:1px solid #e2e8f0; text-align:left; font-weight:700;">Product Aspect</th>

<th style="padding:12px; border:1px solid #e2e8f0; text-align:left; font-weight:700;">Mandatory Eligibility Condition</th>

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<td style="padding:12px; border:1px solid #e2e8f0; font-weight:600; color:#475569;">📦 Packaging & Tags</td>

<td style="padding:12px; border:1px solid #e2e8f0; color:#334155;">Must be completely factory-sealed, unopened, with all original brand stickers intact.</td>

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<td style="padding:12px; border:1px solid #e2e8f0; font-weight:600; color:#475569;">✨ Merchandise State</td>

<td style="padding:12px; border:1px solid #e2e8f0; color:#334155;">Completely unworn, unaltered, unwashed, and completely devoid of odors or cosmetic marks.</td>

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<td style="padding:12px; border:1px solid #e2e8f0; font-weight:600; color:#475569;">🧾 Documentation</td>

<td style="padding:12px; border:1px solid #e2e8f0; color:#334155;">Must contain the authentic purchase invoice printout and warranty cards inside the box.</td>

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</tbody>

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<p style="font-size: 15px;">Certain categories (such as personal wellness items, innerwear, cosmetics, perishable items, and digital software codes) are strictly non-returnable. Approved refunds are credited back to the source payment profile or issued as Noorcart Wallet balance within 7-14 standard bank working days.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">8. 💻 Intellectual Property & Code Protection</h2>

<p style="font-size: 15px;">The underlying application software architecture, Next.js structures, CSS designs, database layouts, and graphic files belong exclusively to Noorcart. Users are strictly barred from scraping, copying, reverse-engineering, or decompiling any component within our core digital workspace.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">9. 💬 User Reviews & Uploads</h2>

<p style="font-size: 15px;">By posting product reviews, ratings, or comment threads on Noorcart, you grant the Company a perpetual, worldwide, royalty-free, fully paid-up, irrevocable license to use, publish, and display your reviews across digital marketing campaigns globally.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">10. 🛑 Limitation of Liability</h2>

The Noorcart platform and marketplace utilities are delivered on an "As Is" and "As Available" basis. Under no circumstances shall Noorcart or its staff be held liable for system downtime, structural cloud failures, or indirect data loss arising from platform usage.

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">11. ⚖️ Governing Law & Dispute Resolution</h2>

<p style="font-size: 15px;">These terms shall be governed by, and interpreted in compliance with, the domestic laws of <strong>Bangladesh</strong>. Any disputes that cannot be settled amicably via informal negotiation within 30 days will move directly to binding arbitration channels located in <strong>Dhaka, Bangladesh</strong>.</p>

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<h2 style="color: #0f172a; font-size: 20px; border-bottom: 2px solid #f1f5f9; padding-bottom: 8px; font-weight: 700;">12. 📝 Modifications & Corporate Outlets</h2>

<p style="font-size: 15px;">We reserve the right to modify these clauses at any time. For official regulatory inquiries, user privacy feedback, or platform support, please reach out directly via our corporate points of contact:</p>

<p style="margin: 0 0 8px 0;">🏢 <strong>Corporate Office:</strong> Noorcart Corporate Tower, Level 14, Commercial District, Dhaka, Bangladesh.</p>

<p style="margin: 0 0 8px 0;">📧 <strong>Administrative Support Inbox:</strong> <a href="mailto:support@noorcart.shop" style="color: #2563eb; text-decoration: none; font-weight: 600;">support@noorcart.shop</a></p>

<p style="margin: 0;">🌐 <strong>Official Terms Portal:</strong> <a href="https://noorcart.shop/business-page/terms-and-conditions" style="color: #2563eb; text-decoration: none; font-weight: 600;">noorcart.shop/terms-and-conditions</a></p>

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